How To Cancel CheckPeople.com Subscription: Easy Guide

If you’re looking to cancel your CheckPeople.com subscription, you’ve come to the right place. Whether you’ve realized you no longer need the service, or you’re just trying to avoid automatic renewals, the process can sometimes be tricky.

In this guide, I’ll walk you through everything you need to know—step by step—so you can easily cancel CheckPeople.com subscription without any unwanted charges. From canceling via phone to email, and even live chat, I’ve got you covered.

Let’s dive in and make sure you can manage your subscription hassle-free. Ready to take control of your account? Let’s get started!

Things to Know Before Canceling CheckPeople.com Subscription

Before proceeding, here are a few key things to keep in mind:

Understand Your Subscription Plan

• Review the plan you subscribed to, whether it’s the monthly plan ($29.95), quarterly plan ($24.95, billed quarterly), or an annual option.
• Ensure you understand your billing cycle and mark your renewal date to avoid unexpected charges.

Timing Matters

• Always cancel before the next billing date. If canceled mid-cycle, you might still be charged until the end of the term.

Refund Policy Caveats

• Refunds are limited and typically issued for technical errors, such as duplicate charges or billing disputes.
• Most customers report no refunds for partial usage, so plan accordingly.

Save Any Data You Need

• Reports or information you’ve accessed may become unavailable after cancellation. Download them beforehand to avoid losing valuable records.

Track and Document Everything

• Save your cancellation confirmation, keep a record of communication with customer support, and monitor bank statements for any lingering charges.

CheckPeople.com Subscription Membership Plans and Charges

CheckPeople.com provides access to background check services and public record searches, but pricing can vary significantly. Here’s an overview of their main offerings:

• Single Report Plan: For $29.85, you can access one detailed report, ideal for one-off searches.
• Monthly Plan: At $29.95/month, this plan includes unlimited searches for those needing frequent access.
• Quarterly Plan: Costing $24.95/month, this is billed quarterly and offers a moderate discount compared to monthly billing.
• Annual Plan: For heavy users, the annual plan costs $19.95/month and is billed yearly, offering the best overall value.

Important: Each plan renews automatically unless canceled. Be aware of the terms when signing up, especially during the $1 trial period, as it transitions into a paid subscription unless canceled in time.

How to Cancel CheckPeople.com Subscription?

There are several ways to cancel your CheckPeople.com subscription. Choose the one that suits you best:

Cancel CheckPeople.com Subscription Over the Phone

This method ensures direct communication with the support team:

1. Dial the Customer Support Line
   • Call 1-800-267-2122 during business hours (8 AM to 10 PM EST).
2. Verify Your Identity
   • Provide your account information, including your registered mobile number and email address.
3. Request Cancellation
   • Inform the customer service agent that you’d like to cancel. Be clear and firm in your request.
4. Confirm the Process
   • Ask for an email confirmation or reference number to validate that the cancellation is processed.

Tip: Stay on the line until the agent confirms the cancellation. Note the agent’s name and time of call for your records.

Cancel CheckPeople.com Subscription Online

If you prefer managing your account digitally, here’s how to do it:

1. Log In to Your CheckPeople Account
   • Go to CheckPeople.com and sign in with your username and password.
2. Navigate to Subscription Settings
   • Access the settings menu and select Manage Subscription.
3. Click on the Cancel Subscription Button
   • Follow the on-screen prompts to complete the cancellation process.
4. Verify Completion
   • Check your inbox for a cancellation confirmation email. If you don’t receive one, contact customer support immediately.

Note: Some users report issues with the cancellation option not appearing online. In such cases, consider using the phone method.

How to Cancel CheckPeople Subscription via Email or Live Chat

If you’d rather avoid phone calls or can’t access the online portal, you can cancel your CheckPeople subscription via email or live chat. Here’s how:

Cancel CheckPeople.com Subscription via Email

1. Compose an Email
   • Use the registered email address linked to your account.
   • Address the email to support@checkpeople.com.
2. Include Necessary Details
   • Mention your account information (name, email, and phone number).
   • Specify the reason for cancellation and request confirmation.
3. Wait for Confirmation
   • Check your inbox for a confirmation message. Follow up if you don’t receive a response within 24-48 hours.

Cancel CheckPeople.com Subscription via Live Chat

1. Access the Live Chat
   • Visit the official CheckPeople.com website.
   • Look for the Live Chat option, typically at the bottom-right corner of the homepage.
2. Initiate the Chat
   • Provide your account details to verify your identity.
   • Inform the agent you’d like to cancel your subscription.
3. Request Written Confirmation
   • Ask for an email or reference number as proof of cancellation.

Note: Always save email exchanges and chat transcripts for your records.

Why Cancelling Early is Crucial

Failing to cancel before the renewal date can lead to unwanted charges. For example, if you’re on a quarterly plan and cancel after the billing cycle starts, you’ll be charged for the next quarter, even if you no longer need the service.

Additionally, delayed cancellations can cause billing disputes, requiring follow-ups with your bank or credit card provider.

What To Do If You Encounter Issues During Cancellation

Sometimes, canceling a subscription isn’t as straightforward as it should be. If you face obstacles, follow these steps:

1. Double-Check the Process

• Ensure you’ve followed all the steps for your chosen cancellation method.
• Verify you’re logged into the correct account when canceling online.

2. Contact Customer Support

• Call 1-800-267-2122 or use the Live Chat option.
• Explain the issue clearly, and ask for assistance.

3. Escalate Your Complaint

• If regular customer service doesn’t resolve the issue, request to speak with a supervisor.
• Keep a record of all communication, including dates, times, and agent names.

4. Monitor Your Bank Statements

• Watch for any unwanted charges or billing cycle overlaps.
• Report disputes to your bank or credit card provider if charges continue after cancellation.

5. File a Complaint

• If all else fails, consider filing a complaint with the Better Business Bureau (BBB) or a relevant consumer protection agency.

Can You Get a CheckPeople.com Subscription Refund?

CheckPeople.com’s refund policy is straightforward but limited. Here’s what you need to know:

Eligibility for Refunds

• Refunds are typically issued only for specific cases, such as:
  • Duplicate charges due to system errors.
  • Billing disputes where the customer was overcharged.
• Requests for partial refunds (e.g., unused time) are rarely granted.

How to Request a Refund

1. Contact Customer Support
   • Call 1-800-267-2122 or email support@checkpeople.com.
   • Clearly explain the reason for your refund request.
2. Provide Supporting Documents
   • Share proof of billing errors, such as bank statements or receipts.
3. Follow Up
   • Stay persistent and follow up on your request if needed.

Important: Refunds may take several business days to process, depending on your payment method.

Tips for Avoiding Refund Issues

• Cancel your subscription well before the renewal date.
• Carefully review the terms of the trial period to avoid being charged for a full subscription.

Alternatives to CheckPeople.com

If CheckPeople.com isn’t working for you, several alternatives offer similar or enhanced services:

1. TruthFinder

This service is known for providing highly detailed reports, including dark web scans and social media profiles. It costs $27.78/month, slightly less than CheckPeople.com’s monthly plan, and is favored for its comprehensive data access.

2. BeenVerified

Priced at $26.89/month, BeenVerified excels in criminal history checks and offers a user-friendly interface. Many users praise its reverse phone lookup and email search features, making it a versatile choice.

3. Instant Checkmate

Although on the pricier side at $34.78/month, Instant Checkmate offers in-depth social media scans and detailed background check services, ideal for users who need exhaustive reports.

4. Intelius

This platform is great for property records searches and provides accurate information about address history. Its pricing varies, but it’s known for customizable searches that cater to niche needs.

5. Whitepages

A trusted name in phone lookup services, Whitepages is perfect for basic searches like verifying phone numbers or addresses. It’s more affordable, with pay-per-use options and lower subscription costs.

Why Switch?
Switching to a competitor might offer you better pricing, more detailed reports, or specific features you need, such as criminal history checks or dark web scans.

Frequently Asked Questions

How do I cancel CheckPeople.com online?

To cancel CheckPeople.com online, log into your account, navigate to Subscription Settings, and click on the Cancel Subscription option. Ensure you receive a confirmation email to verify your cancellation​.

Can I cancel CheckPeople.com by phone?

Yes, you can cancel by calling 1-800-267-2122 during business hours. Be ready to provide your account details, and ask for an email confirmation for proof​.

What happens if I cancel CheckPeople.com late?

If you cancel after your billing cycle starts, you may still be charged for the current term. It’s crucial to cancel before the renewal date to avoid unwanted charges​.

How do I get a refund after canceling CheckPeople.com?

Refunds are typically only issued for system errors or billing disputes. To request a refund, contact customer support with your cancellation details and any relevant billing information.

What if I can’t cancel CheckPeople.com online?

If you’re having trouble canceling online, use the phone or email method instead. Contact customer support for assistance if the online option isn’t available​.

Is There a Free Trial for CheckPeople.com?

Yes, CheckPeople.com offers a $1 trial period. However, it automatically renews into a full subscription unless canceled before the trial ends.

How to Contact CheckPeople Customer Support?

You can contact CheckPeople via phone, email, or an online form. For urgent matters, call 1-800-267-2122, or email support@checkpeople.com for assistance​.

Conclusion

In conclusion, canceling your CheckPeople.com subscription doesn’t have to be stressful. With a clear understanding of your plan, timing, and cancellation options, you can avoid unexpected charges.

Personally, I found the process smoother when I stayed organized and kept track of my communication with customer service. If CheckPeople.com no longer suits your needs, exploring alternatives like TruthFinder or BeenVerified might be worth considering for better value.

Did this guide help you cancel CheckPeople.com subscription? Share your feedback or any tips in the comments to help others avoid common pitfalls!