If you’ve been receiving meal deliveries from Factor Meals (Factor 75) and want to cancel your subscription, don’t worry — it’s simple when you know the right process.
Many users start with Factor because it offers healthy, chef-prepared meals, but later decide to pause, skip, or cancel due to lifestyle or budget changes.
This guide explains how to cancel your Factor subscription smoothly — online, through the app, or by contacting support.
🔹 What Is Factor Meals?
Factor (previously known as Factor 75) is a meal delivery service that sends fresh, pre-cooked meals to your doorstep every week.
Subscriptions are billed weekly, and unless you pause or cancel, the next order renews automatically.
So if you don’t want your next box, you must cancel before your cutoff date — usually 5 days before your next delivery.
🔹 How to Cancel Factor Meals Subscription Online
Here’s the most reliable way to cancel Factor Meals using their official website:
- Go to https://www.factor75.com and log in.
- Click on your Account Name at the top right.
- Choose “Account Settings.”
- Scroll to the “Subscription” section.
- Click “Cancel Subscription” and follow the prompts.
- Confirm cancellation and check your inbox for the confirmation email.
Once you cancel, you’ll still receive any orders already processed, but new charges will stop immediately.
🔹 How to Cancel Factor Subscription on App
If you use the Factor app (available for iOS & Android), follow these steps:
- Open the Factor app.
- Tap the Menu (☰) icon.
- Go to Settings > Account > Manage Subscription.
- Tap Cancel Subscription.
- Follow on-screen steps to confirm.
You’ll get an instant confirmation once the process is done.
💡 Tip: Always cancel at least five days before your next delivery date to avoid the next week’s box from being charged or shipped.
🔹 How to Pause Factor Meals Instead of Canceling
If you just want a short break, you can pause your Factor Meals subscription instead of canceling it completely.
Steps to pause:
- Log into your Factor account.
- Go to Delivery Schedule.
- Choose the weeks you want to skip or pause.
- Save changes.
This way, you won’t lose your saved preferences or past order history.
🔹 Cancel Factor by Email or Phone
If you’re unable to access your account, you can contact Factor’s customer service directly.
📞 Phone: 888-573-5727
📩 Email: help@factor75.com
When contacting support, include:
- Your full name and email address
- Order number (if available)
- A clear message to cancel your subscription
They’ll confirm your cancellation and send an email verification within 24 hours.
🔹 How to Delete Factor Account
If you’ve already canceled your subscription and want to remove your personal data, you can request account deletion.
To delete your Factor account:
- Email privacy@factor75.com
- Mention your request to “delete my Factor Meals account.”
- Include your registered email and last order ID.
They’ll process the deletion within a few business days.
🔹 Common Issues During Cancellation
Some users report problems like:
- Still being charged after canceling
- App not saving cancellation changes
- Missing confirmation email
✅ Always double-check:
- You canceled before the next cutoff date
- You received a confirmation email
- You’re not logged into multiple Factor accounts (common issue)
If any issue persists, contact support immediately to prevent the next charge.
🔹 Refund Policy for Factor Meals
Factor doesn’t typically offer automatic refunds once an order is processed.
However, if you were charged after canceling or had a delivery issue, you can contact support for a one-time refund.
Include proof (screenshots or confirmation email) when requesting your refund to speed up the process.
🔹 Is Factor a Weekly or Monthly Subscription?
Factor is a weekly subscription service. You’re billed every week unless you cancel or pause your plan.
Each week’s menu and delivery are processed based on your chosen plan, so always cancel or pause five days before your scheduled renewal.
🔹 Related Guides
If you’re canceling Factor, you might also want to cancel other subscriptions:
- How to Cancel ShipmentsFree.com Subscription
- How to Cancel ViewFreeScore Membership
- How to Cancel CheckPeople.com Subscription
These guides include refund steps and contact details for easy cancellation.
❓ FAQs About Factor Meals Cancellation
1. How do I cancel Factor Meals?
You can cancel anytime through your online account or the mobile app under Account Settings → Cancel Subscription.
2. Can I pause Factor Meals instead of canceling?
Yes. You can skip or pause upcoming weeks using your Delivery Schedule in the app or website.
3. How can I get a refund from Factor Meals?
Contact help@factor75.com with your order details. Refunds depend on timing and cancellation reason.
4. Is Factor a weekly or monthly plan?
Factor works on a weekly subscription model, charging you once every week unless paused or canceled.
5. Can I delete my Factor account permanently?
Yes, email privacy@factor75.com to permanently delete your Factor Meals account.
🧾 Final Thoughts
Canceling your Factor Meals subscription is easy through the website, mobile app, or by contacting customer service.
Remember to cancel at least five days before your next scheduled delivery, check for a confirmation email, and keep a copy for your records.
If you face issues with charges or missed cancellations, Factor’s support team is usually responsive and can help resolve it quickly.