How to Cancel JustAnswer Membership or Subscription (Refund & Login Guide 2025)

By Jorge Marks

If you’re being charged monthly by JustAnswer (also known as Just Answer) and want to stop your membership, don’t worry, canceling your subscription is simple and takes just a few minutes.

This updated 2025 guide explains how to cancel JustAnswer membership, stop automatic billing, request a refund, and reach JustAnswer customer service if needed — whether you’re using a desktop, tablet, or mobile phone.

🔹 What Is JustAnswer and How Does It Work?

JustAnswer is an online platform that connects you with verified experts from dozens of categories — including tech support, law, medical help, pet advice, mechanics, and more.

By subscribing to a JustAnswer membership, users can ask unlimited questions every month and receive real-time expert answers.

However, if you no longer need the service, accidentally subscribed after a free trial, or simply want to stop recurring charges, you can cancel your JustAnswer subscription anytime through your account settings at JustAnswer.com.

🔹 Easy Guide: Cancel JustAnswer in 5 Simple Steps

Here’s a quick overview before we go into detail:

1️⃣ Go to JustAnswer.com and log in.
2️⃣ Open My Account or My Membership.
3️⃣ Click Cancel Membership / Cancel Subscription.
4️⃣ Confirm the JustAnswer cancellation request.
5️⃣ You’ll receive a JustAnswer cancellation email confirming the process.

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Let’s look at each step closely 👇

🔹 How to Cancel JustAnswer Membership via Website

Follow these steps carefully to stop your subscription:

  1. Visit JustAnswer.com and click “Login.”
  2. Enter your registered email and password to access your JustAnswer account.
  3. Go to My Membership or Account Settings.
  4. Click Cancel Membership or Cancel Subscription.
  5. Confirm your JustAnswer membership cancel request.

✅ Once completed, you’ll get a confirmation email that your JustAnswer.com cancel membership was successful.

💡 Tip: Always cancel at least 24 hours before your next billing date to avoid being charged again.

🔹 Cancel JustAnswer via Mobile or Browser

Cancel JustAnswer via Mobile or Browser

You can also cancel JustAnswer membership using your phone — no app required.

Here’s how:

  • Open your mobile browser and go to JustAnswer.com.
  • Log in using your email and password.
  • Go to Account → Membership → Cancel JustAnswer.
  • Follow the prompts to confirm your cancel JustAnswer subscription request.

This process works for both Android and iPhone users.

🔹 Contact JustAnswer Customer Service or Request a Refund

JustAnswer Refunds

If you’ve been charged recently or can’t find the cancel button, you can easily contact JustAnswer support for help.

📞 Phone: 1-800-576-0762
📧 Email: support@justanswer.com

You can also go to the JustAnswer Contact Page and select Billing / Refund to describe your issue.

If your JustAnswer membership was renewed by mistake, or you didn’t use the service, you can request a JustAnswer refund by explaining your situation. Their support team typically responds within 24–48 hours.

💡 Note: For experts, there’s also a separate JustAnswer expert cancellation option available through the Expert Dashboard.

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🔹 Common Reasons People Cancel JustAnswer

Many users decide to cancel JustAnswer for simple reasons, such as:

  • No longer using their Just Answer account.
  • Getting charged after a free trial.
  • Duplicate or multiple accounts.
  • Preferring other online expert platforms.

Whatever your reason, you can easily cancel your JustAnswer membership through the official website anytime.

🔹 Frequently Asked Questions (FAQs)

Q1. How to cancel JustAnswer subscription?
Go to your account → “My Membership” → click “Cancel Membership” → confirm.

Q2. What is JustAnswer?
It’s a trusted online platform that connects users with verified experts across multiple fields for professional help.

Q3. Can I get a refund from JustAnswer?
Yes. Contact JustAnswer refund support at 1-800-576-0762 or email support@justanswer.com to request one.

Q4. How to log in to JustAnswer before canceling?
Visit JustAnswer.com, click Login, and use your registered email to access your account.

Q5. Is JustAnswer available in the UK?
Yes, JustAnswer UK operates the same way — users can cancel directly via their online account.

Q6. Is this Just Answer cancelation process the same for all countries?
Yes, this Just Answer cancelation method works the same globally — including the US, UK, and Canada.

🔹 Final Words

Canceling JustAnswer membership or subscription is simple and secure if you follow the correct steps.
Whether you’re ending a trial or stopping recurring billing, always use the official JustAnswer cancellation process through your account settings.

If you face issues or unexpected charges, contact JustAnswer customer service right away or request a JustAnswer refund.

Stay organized, track your JustAnswer subscriptions, and you’ll never face unwanted renewals again.

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